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Terms & conditions
These Terms & Conditions govern the rights, responsibilities, and obligations between GlobalBridge (hereinafter "the Company") and the user regarding the AI-based visa assistance service "VisaBridge" (hereinafter "the Service"). Please read these Terms carefully before using the Service and ensure that you agree to them.
1. Service Provision
1.1 The Company provides a visa assistance service for foreigners. The service operates through an AI-based conversational system, providing visa-related information. 1.2 While the Company strives to provide accurate and timely information, all information provided by the Service is not to be considered as legal advice, and final decisions regarding visa issuance are made by the relevant government authorities.
2. User Responsibilities
2.1 Users must provide accurate and truthful information when using the Service, and the user bears full responsibility for any disadvantages arising from false information. 2.2 The Service must only be used for visa consultation and application purposes. Users are prohibited from using the Service for illegal activities.
3. Prohibited Actions
3.1 The following activities are strictly prohibited when using the Service: - Providing false or fraudulent information, or using another person’s personal information - Unauthorized access to or attempting to hack the Company’s systems - Unauthorized duplication, modification, or distribution of the Service 3.2 If a violation is detected, the Company may suspend service to the user or take legal action.
4. Service Limitations & Termination
4.1 The Company may temporarily limit or suspend service provision due to technical issues or other unforeseeable events beyond its control. 4.2 The Company reserves the right to limit or terminate service without prior notice if the user violates these Terms.
5. Disclaimer
5.1 The Company does not guarantee the completeness, accuracy, or reliability of the information provided by the Service, and is not responsible for any direct or indirect damages that may result from the use of the Service. 5.2 Users acknowledge that final decisions regarding visa issuance are made by the government, and the Company assumes no responsibility for visa approval or rejection.
6. Changes to the Terms
6.1 The Company reserves the right to modify these Terms at any time, and any modifications will be announced via the website or within the Service. The updated Terms will become effective immediately upon posting.
1. Service Provision
1.1 The Company provides a visa assistance service for foreigners. The service operates through an AI-based conversational system, providing visa-related information. 1.2 While the Company strives to provide accurate and timely information, all information provided by the Service is not to be considered as legal advice, and final decisions regarding visa issuance are made by the relevant government authorities.
2. User Responsibilities
2.1 Users must provide accurate and truthful information when using the Service, and the user bears full responsibility for any disadvantages arising from false information. 2.2 The Service must only be used for visa consultation and application purposes. Users are prohibited from using the Service for illegal activities.
3. Prohibited Actions
3.1 The following activities are strictly prohibited when using the Service: - Providing false or fraudulent information, or using another person’s personal information - Unauthorized access to or attempting to hack the Company’s systems - Unauthorized duplication, modification, or distribution of the Service 3.2 If a violation is detected, the Company may suspend service to the user or take legal action.
4. Service Limitations & Termination
4.1 The Company may temporarily limit or suspend service provision due to technical issues or other unforeseeable events beyond its control. 4.2 The Company reserves the right to limit or terminate service without prior notice if the user violates these Terms.
5. Disclaimer
5.1 The Company does not guarantee the completeness, accuracy, or reliability of the information provided by the Service, and is not responsible for any direct or indirect damages that may result from the use of the Service. 5.2 Users acknowledge that final decisions regarding visa issuance are made by the government, and the Company assumes no responsibility for visa approval or rejection.
6. Changes to the Terms
6.1 The Company reserves the right to modify these Terms at any time, and any modifications will be announced via the website or within the Service. The updated Terms will become effective immediately upon posting.
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Privacy Policy
GlobalBridge (hereinafter "the Company") values the privacy of users and has established this Privacy Policy to explain how personal data is collected, used, and protected while using the "VisaBridge" service.
1. Information Collected
1.1 The Company collects the following personal information to provide the Service: - Information provided during registration, such as name, contact details, email address, and nationality - Information automatically collected during service usage: IP address, access logs, cookies, etc.
1.2 Sensitive personal information (e.g., passport information, residency history) is collected only with user consent and is used solely for visa consultation purposes.
2. Methods of Collecting Personal Information
2.1 The Company collects personal information through the following methods: - Information entered through the website or application - Information provided during conversations with the AI system
3. Purpose of Using Personal Information
3.1 The Company uses the collected personal information for the following purposes: - Providing visa consultation and assistance services - Improving the Service and optimizing user experience - Responding to customer inquiries and delivering notifications - Fulfilling legal obligations as required by law
4. Retention and Use of Personal Information
4.1 The Company retains personal information only for the duration of service provision, and once the service is no longer needed, the information is securely deleted in accordance with applicable laws.
4.2 Certain information may be retained for a legally mandated period.
5. Sharing and Provision of Personal Information
5.1 The Company does not share personal information with third parties without user consent.
5.2 However, personal information may be provided in the following exceptional cases: - When prior user consent has been obtained - When required by law - When requested by government authorities for legal purposes
6. Protection of Personal Information
6.1 The Company implements technical and managerial security measures to protect user information from unauthorized access or disclosure.
6.2 The Company regularly reviews and improves its Privacy Policy to ensure the protection of personal information.
1. Information Collected
1.1 The Company collects the following personal information to provide the Service: - Information provided during registration, such as name, contact details, email address, and nationality - Information automatically collected during service usage: IP address, access logs, cookies, etc.
1.2 Sensitive personal information (e.g., passport information, residency history) is collected only with user consent and is used solely for visa consultation purposes.
2. Methods of Collecting Personal Information
2.1 The Company collects personal information through the following methods: - Information entered through the website or application - Information provided during conversations with the AI system
3. Purpose of Using Personal Information
3.1 The Company uses the collected personal information for the following purposes: - Providing visa consultation and assistance services - Improving the Service and optimizing user experience - Responding to customer inquiries and delivering notifications - Fulfilling legal obligations as required by law
4. Retention and Use of Personal Information
4.1 The Company retains personal information only for the duration of service provision, and once the service is no longer needed, the information is securely deleted in accordance with applicable laws.
4.2 Certain information may be retained for a legally mandated period.
5. Sharing and Provision of Personal Information
5.1 The Company does not share personal information with third parties without user consent.
5.2 However, personal information may be provided in the following exceptional cases: - When prior user consent has been obtained - When required by law - When requested by government authorities for legal purposes
6. Protection of Personal Information
6.1 The Company implements technical and managerial security measures to protect user information from unauthorized access or disclosure.
6.2 The Company regularly reviews and improves its Privacy Policy to ensure the protection of personal information.
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Management Policy
The GlobalBridge Management Policy outlines the principles and guidelines that govern the operation of the "VisaBridge" service, ensuring the highest quality and customer satisfaction.
1. Service Operation Objectives
1.1 "VisaBridge" aims to provide quick and accurate visa assistance services to users.
1.2 The Company will continuously improve the AI-based consultation system to optimize service delivery to meet user needs.
2. Customer Support
2.1 The Company prioritizes user inquiries and feedback, ensuring prompt resolution of any issues through its customer support team.
2.2 Users may request additional visa information or resolve issues via customer support.
3. Service Quality Management
3.1 The Company performs regular system checks and updates to maintain the quality of the Service.
3.2 Continuous user feedback collection and improvement processes will be undertaken to enhance the user experience.
4. Ethical Management & Social Responsibility
4.1 The Company commits to operating ethically and responsibly, ensuring compliance with legal standards and maintaining trust with users. 4.2 Sustainable business practices are adopted to contribute to environmental protection, and the Company actively supports programs for vulnerable communities.
1. Service Operation Objectives
1.1 "VisaBridge" aims to provide quick and accurate visa assistance services to users.
1.2 The Company will continuously improve the AI-based consultation system to optimize service delivery to meet user needs.
2. Customer Support
2.1 The Company prioritizes user inquiries and feedback, ensuring prompt resolution of any issues through its customer support team.
2.2 Users may request additional visa information or resolve issues via customer support.
3. Service Quality Management
3.1 The Company performs regular system checks and updates to maintain the quality of the Service.
3.2 Continuous user feedback collection and improvement processes will be undertaken to enhance the user experience.
4. Ethical Management & Social Responsibility
4.1 The Company commits to operating ethically and responsibly, ensuring compliance with legal standards and maintaining trust with users. 4.2 Sustainable business practices are adopted to contribute to environmental protection, and the Company actively supports programs for vulnerable communities.
Accept & Continue